WE DO IT ALL!

I can’t recommend Dale Miller Septic enough. Dale was professional, honest, and truly an expert at what he does. He repaired our leach lines at a very affordable price, showed up on time, and completed the entire job within two days.

Despite a very busy schedule, Dale squeezed us in and made sure the work was finished before the Christmas holiday, which we greatly appreciated. He also coordinated the county inspection, and everything went smoothly without any issues.

Dale managed costs carefully, stayed within budget, and was upfront and transparent throughout the process. It’s rare to find someone this reliable and trustworthy. If you need septic work done, you can feel confident hiring Dale — his workmanship speaks for itself.

Thank you, Dale!

- Joshua Medina

★★★★★

Review of Dale Miller's septic and sewage services after a major septic system failure in El Dorado Hills, CA.

## Problem Encountered

- Sewage backup due to a tree damaging the line to the septic tank.

- Multiple plumbing companies were contacted before choosing Dale Miller.

## Services Provided by Dale Miller

1. **Diagnosis**

- Identified tree root intrusion as the cause.

- Failure of the leach lines

- Eventual need to replace the septic tank in 3 to 4 years. Would be better to replace now.

2. **Project Planning**

- Broke down work into phases:

- Initial remediation.

- Percolation test (required by new county regulations).

- Coordination with a geologist and obtaining permits.

3. **Pricing**

- Provided a transparent, itemized bid.

- Final cost aligned with the initial ballpark estimate.

## Communication & Updates

- Frequent updates via:

- Text messages

- Emails

- Photographs of the work in progress

- Prompt responses to all queries.

## Performance Assessment

- **Timeliness:** Work completed on schedule.

- **Transparency:** Clear explanation of steps and costs.

- **Honesty:** Consistent with initial gut feeling of reliability.

## Recommendation

- Strongly recommended for any septic, sewage, related plumbing needs.

-  John Chitaley

★★★★★

We recently bought a house along Highway 50, a sale that would not have gone through without Dale. The inspection revealed a failed septic system, and Dale came to the rescue. He was personally very responsive over the phone and by email, no small feat while doing jobs in an area with poor cell coverage, and the fact that this is a very busy season for septic work. Given the difficulties of the site (small lot, steep slope, big rocks) other installers told us we probably couldn't fit a new system on the lot. One of the other installers didn't even return our calls or emails after seeing the site. Dale on the other hand, worked with us to find a practical, affordable solution. In short order he checked the existing leach lines, provided a detailed and reasonable quote and cost breakdown for a new system, identified all potential problems at the site, and connected us with an excellent geologist/designer he had worked with in the past. Best of all, Dale was was extremely efficient and prompt with all of these steps so that we could proceed with the house purchase confidently and close on schedule. When it came time to perform the work, the process could hardly have been easier for us. Dale took care of all permitting and design modifications quickly, dealt with the constraints of the small and hilly job site without damaging anything, and excavated and removed some enormous boulders. His work showed he was very considerate of how we hope to use our yard. The job was completed less than a week after we closed our home purchase, ahead of schedule and on budget. Working with Dale has been a remarkably positive experience, especially considering the busy work season. We'd urge anybody in this area to go with Dale Miller without hesitation for this kind of specialty work. There's a reason he came so highly recommended to us, and we pass along those same views.

-  C. H.